Zendesk,  a global customer service software company, announced on September 20, 2017 the launch of a brand new Zendesk integration that makes it even easier for support teams to build TV dashboards that help them deliver better, faster, more proactive service throughout the day by making important support metrics visible and front-of-mind.

The new integration was built from the ground up to give its customers complete control over how they visualize support metrics on their dashboard, with new visualization options and a powerful new interface that’s much easier to work with. The new integration includes:

  • A new range of filters that gives complete control over exactly what metric is displayed
  • New visualization options as each metric can now be displayed on a dashboard in several ways
  • A new interface for building Zendesk widgets
  • The ability to add goals and targets to visualizations

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